Assistant Store Manager, Walgreens  (2008 – present)

• Accountable for managing 20 employees, closing/opening the store, handling the money, balancing cash reports, managing inventory, and assuring excellent store presentation.

• Key catalyst in establishing proper inventory levels.

• Led key initiatives which aided in sales increases and earned  #1 store in the district recognition

• Under my leadership, the store received an 8.5 out of 9 rating for customer service, earning the highest customer service rating in the district.

 

Sales Agent, New York Life; Atlanta, GA  (2007)

• Responsible for prospecting clients via cold calls and referrals, meeting with clients, analyzing client needs in order to make appropriate product recommendations, and providing ongoing service.

• Nominated as the peer team leader for twelve sales professionals.

• Continued to improve sales techniques by attending extensive sales training weekly.

 

Construction Superintendent, Pulte Homes; Orlando, FL (2004 – 2007)

• Responsible for scheduling single and multi-family structures.

• Worked in a team environment with sales, customer service, and construction staff and managed 20 – 30 different vendors during the building process.  Building positive relationships with the vendors allowed me to overcome language barriers, ensure excellent and timely service, and become the preferred superintendent to work with amongst vendors.

• Earned Pulte Homes Excalibur Employee and Builder of the Month on several occasions/

• Led district in becoming #1 for customer service.